Poo. Well this is both an easy and a hard problem. The CID name isn't a problem per se, but all the ducks have to be in a row. Unlike Magix, Definity has a REALLY good handle on all the ISDN tips and tricks. The fact that things worked "back in the day" is a testament to my claim.

If someone put a gun to my head (not that it ever came to that) I'd say that there was a carrier/service change along the way where all the details weren't hammered out.

There's absolutely no reason you shouldn't get CID on even the old-a$$ Definity switches.

"Press play and record at the same time" -- Tim Alberstein