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Joined: May 2004
Posts: 1
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OP
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Joined: May 2004
Posts: 1 |
I installed lately Mitel SX200 Digital, the PBX contains 20 trunks and around 300 analog lines and 1 console. The problem i'm facing is as follows: Sometimes when a outside line is transfered from the console to an analog extension, the line disconnect when the extension answers. In addition, sometimes when an extension call another extension the call disconnect, and the other party hears nothing "silence" he should goes ON hook then OFF hook to get the a dial tone again. This problem happens rarely, and it's not a cable or installation problem, it's 100% from the PBX. I tried to change the Station line card with another one, the problem disappeared but the weird thing is that when i re-installed the station card with the mentioned problem in a different slot the problem didn't re-appear. I was wondering if you can help me solving this problem or even troubleshooting it. Mark
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