Thanks for the info. I think there is a demo set up with Mitel next week, but the thing is that with a total of about 500 rooms for 5 properties (mostly boutique)it's a lot of money for them to be spending unless they want a lot more info than they seem to need. I think for them it is more of a process of consolidating their reservations process. However they have an IT person and as we all know they just see "cool" stuff and think it is a reason for spending the company's money. I have had more success over the years showing the customer how to save money. However, if they twist arms to sell them something then someone will.