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Joined: Oct 2004
Posts: 1,057
Member
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Member
Joined: Oct 2004
Posts: 1,057 |
Make sure they realize that using ACD may actually inhibit the way they like to business.
Auto logoffs, no key line appearances, transfering of calls that end up negating the reporting package, etc.etc.
These are all reasons why a lot of the sites we've done end up just using the UCD (with one RAD), and not go through the expense or the effort of a full blown ACD.
ACD is a wonderful solution, if a true call center is what they need.
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
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