it's all new so 4.0.3.12
like I said it's weird because the backup will do fine until it tries to grab the Spanish files and it says access denied. Oddly enough when you load the software into a directory the English and Spanish files are in their own subdirectories (folders) but I tried copying all the files out of the Spanish folder to the directory I had set up as "Home" directory in my server and that didn't make any difference.