Did it work with another PMS, you say that it is a 'conversion to a new level'. That's PMS-Speak for 'software upgrade and YOU are the BETA test sight and we haven't got the Mitel E-M interface down so you need to tell us what we are doing wrong'. Tell them it worked before they started messing with it, it's their problem! It's a good thing I don't have to 'interface' with those Bozo's anymore! !@#$% John C.

When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.