Hello everyone, I am new to the board and can't tell you how excited I was when I found this board via Google. Anyway I have a question that I have been dealing with for a long time and didn't find anything with a search of this board.

I have new users that are using Verizon's Visual Voice Mail and they are trying to forward their phones to their cell phones in order to use this particular voice mail system.

When I forward their phones I can't seem to reliably get the forwarded call to leave the message at the cell phone instead it gets called back to the Mitel VM.

I have changed the "Call Forward No Answer Timer" and "No Answer Recall Timer" with no effect at all.

Has anyone set something like this up with Apple's IPhone/ATT Visual VM?