Hmmm does nope mean you do not have it enabled, or nope it does not work. As the gentlemenen explained above you require cos option 320 enabled in the attendants cos. If you have access to the documentation go under Program Feature Section (alphebetical) and select Transperent Multi Console Operation, maybe as I suspect it requires that the call come in on a ldn key, not a 100% sure but I believe you should have both users in the same cos unless the documentation states otherwise.


unemployedmitelguy