Hello all,
Forgive my ignorance as this is the first time I am working with the Mitel 3300.

I have an extension that is able to forward voice mails to email and that works perfectly fine. I then tried to update a different extension to forward to email, and those emails are never sent. The voicemail remains in the mailbox...etc.

I've compared both the voicemail configuration and user configuration and they are setup "exactly" the same save the extension number...

What am I doing wrong?