(Excerpt from the SX 200 ICP Voice Mail User Guide, download a full .pdf here )

Transferring an Outside Caller to a Mailbox
To transfer a caller on an outside line to a mailbox:
1. Press the Transf/Conf key. If you do not have a Trans/Conf key, press and release the
hookswitch.
2. Dial the Message Center extension.
3. When the system answers,
•If you have a mailbox, press * * # .
•If you do not have a mailbox, press * # .
4. Enter the mailbox number where the caller wants to leave a message. If you normally use
a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.
5. Hang up immediately.
Tip: If you do not hang up immediately, the caller will miss part of the mailbox’s greeting.


Harry at Telecom Equipment & Consulting
Specializing in Mitel systems for the Hotel/Motel industry
www.TECHarry.com