Hi there,

First post! We got a new 3300 system, I am cert on the SX2000 system for many years. Since then, we are just about all changed over to our new MITEL Voip system. We are having some voice quality issues, sometimes (during peak times) voices sound like robots and get delayed - broken up speech to the caller. This is even occurring on some phones with Gig stands. Model 5240 phones. I am going over the Procurve switch programming now, and it shows "qos type diff services" for the voice vlan, but doesn't give a value or show a priority. Could that be the culprit, anyone have any input on this? Thank you. Web.