It should tell you on your comcast proposal if they quoted you a PRI, T-1 or LS trunks. That would help to see if you can even get Caller ID. You may only have caller ID outbound.

Your installer should also be able to tell you if he installed a circuit into the 200ICP or tunks


Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider