First check all the cabling, cross connect,jacks for 300 and 301 to be sure you do have a bad port, you can always move that phone to a spare port if they have any not being used. Then do a copy. If you are looking to get a manual click on the Manauls button at the top of the page, you can find one there.

Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]