like skip said...

If Phone A is not working properly and you plug it in at Phone B's spot and it continues not to work AND you plug phone B into Phone A's spot and it works then it is the phone.

If that is not the case, Phone A works fine in phone B's spot and phone B exhibits the same issue in Phone A's spot, then it will be a programming issue.

Do any of the other buttons work? cna it grab Line 2? What do you hear when you press Line 1 key?


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