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Joined: Apr 2002
Posts: 305
Member
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Member
Joined: Apr 2002
Posts: 305 |
Yes, it’s considered busy if he has some one on hold. If you program a DND button and activated at any time you will have the same problem during that time , so its up to you and your customer unless you activate call forward on busy so the call will go to the VM instead of getting a busy tone, I usually have this feature inactive That’s my opinion.
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