OK I'm doing this from memory.
Make sure your Fastrad is connected to a station and you have set the password and baud rate (usually 9600) in the IRAD by the feature code that jwooten described. Use your NRU tool on your laptop that you downloaded from Nortel or the MICS CD. In my opinion, the best way to operate the IRAD is direct connection on site. If you are remote and the AA answers all lines, I think there is a way to access the IRAD by asking the attendant to put you on hold and pressing feature 817. This may work only with CICS system with internal IRADs though. I always choose the direct connection on AA answer systems. I hope that helps some.


NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint

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