Hey all,
I could do with some of your good advice guys. We have recently had a StarTalk 180 installed and i have finished configuring it for our organisation using both AA and Voicemail (VM) functions. However, an issue we are having is causing a lot of headaches.
When i enabled the "Call forward no answer" and "call forward when busy" to the VM, those extensions with appear&ring enabled will forward external routed calls to their VM even if other appear&ring ext's are available.
As i understand this, Hunt groups should then be configured so that even if an ext is unavailable, the remainder within the group ring. However, despite what i believe is version MICS 4.1, i have not been able, to date, to find any reference to Hunt Groups in programming!
The 0x32 KSU is 30nDI15 DR6 which i believe is with MICS 4.1 Issue 8.15. From what references i have found (
https://www.tek-tips.com/faq.cfm?pid=799) it seems that this feature should be enabled, at least since MICS 4.0.
What's really going on? Where is it and how do i enable "Hunt Groups"?
Many thank for any assistance.
Regards
Popolou
[This message has been edited by Popolou (edited May 11, 2005).]
