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Joined: Aug 2004
Posts: 9,159 Likes: 16
Admin
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Admin
Joined: Aug 2004
Posts: 9,159 Likes: 16 |
Never set up CFB on the newer systems. The system software is smart enough to send the call to vmail on a busy situation. Programming the system with call pilot to call forward busy to vmail calls the calls to reroute to the auto attendant, transferring station or some other wierd place. Nortel tech support says don't use the feature. Only program the CFNA option. It solved alot of our issues.
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