SMDR and SMDA

Station Message Detail Recording and Station Message Detail Accounting.

An SMDR module would spit out the data of what extension called what number at what time and ended at what time and on what line and if there was an accounting code entered, etc. This is just a line of data on a serial printer.

For SMDA, what you are looking for, you take the data to a computer, not to a printer. The call accounting package receives the data and stores it. You call up reports by the hour, day, week, month, etc. You call them up by calls over a minute, two minutes, etc. calls to certain area codes, calls by extension, calls by line, etc.

You could ask for a report of all calls made by extension 245 from June 3rd to June 18th and have it spit out just those calls.

Various companies sell call accounting software, some of them very comprehensive and some very simple and cheap.


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