The stock answer in Verizon Mid-Atlantic region, for any customer generated trouble call is "IT'S AN EQUIPMENT PROBLEM {CUSTOMER EQ.}CALL YOUR VENDER.99% of the time i have customer tell Verizon,Vender[ME] checked it at demark and have them come out to fix. A Thing that really burns me up is having to call in for BP locations when customer uses non/Verizon vender,They will not tag lines for customer.---------John
