Hi
Thanks for your replies to my earlier post. Appreciate it. I have managed to narrow down the problem, which is :
This is on the NAM 4.0 voice mail system:
When the caller reaches a mailbox greeting , they need to be able to press the * key and reach another mailbox. Also , when the mailbox user activates his ALT greeting, he was able to select whether to send callers to leave message directly. This option doesnt show up now. IS it a version difference or a setting issue?
Any help...Thanks,