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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
The quick and easy way is for the sales person to hit Feature 83 then it lets someone push the line button showing on their phone to party line listen in (and talk).
Other than that, if you have newer software, you can get a Norstar Tech to come in and set up hunt groups then you, as a supervisor, monitor the calls in that hunt group.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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