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Joined: Oct 2005
Posts: 7
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OP
Member
Joined: Oct 2005
Posts: 7 |
The problem is with a BCM 400 with a PRI. When the main number is called it rings a hunt group that rings 13 phones including the receptionist set.
The receptionist is saying that sometimes a call will come in and it will only ring that set and not all of the phones. When this happens the display says line 61(62,63&64). These are channels on the PRI.
After she picks up the call then the CLID info shows up on the display.
I haven't worked much with the BCM's. I work mostly on Nortel CS1000's, Opt 61, Opt 11 and Toshiba systems.
Anyone have any ideas? Thanks for your help in advance!
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