I'm trying to setup a flash voice mail on CICS for a client and everything has went smooth except for this! Once I log into the sys admin I see on the screen MBOX-AA-CCR. However when I press AA to setup the greetings the display reads "Not Allowed" this is also the case if I select CCR.I can access the MBOX though. Now I think this is maybe the voicemail light system ( I think). Currently flash will answer the lines and play the default greeting. So is there any way to change this greeting? By the way I did default the flash and the CICS before hand, if that makes a difference! please help thanks in advance!