Really weird. Customer can call into CP from a land line and has no problem picking up calls. On site tonight I thought the T-mobile problem might be short tones but on pressing the first * the CP responded by saying the call was being disconnected so it acknowledged hearing a single * and then wanted to hang up.

When I called in a second time (again on speakerphone) and pressed a * it said that was not a valid option.

None of this happens with a land line only with T-Mobile and of course T-mobile throws up their hands.

Any ideas? For sure I see a * being dialed and I hear a tone and then the CP goes nuts.

Thanks, Bunnie

THE Bracha, old blond specialist in Rube Goldberg solutions.