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Joined: Jun 2005
Posts: 14
Member
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OP
Member
Joined: Jun 2005
Posts: 14 |
Hello,
I'd like to pick your collective brains a bit to see what the best solution to my problem may be. I have an operator that would like to forward her extension (or rather the day bell) to a group of phones. To do this I've created ring group 6 (ext 292). The problem is, she has a hard time following "complex" instructions and has trouble forwarding the extension properly. (err not that forwarding a phone is complex, but it seems to be beyond this person's grasp.)
I'm wondering if it's possible to create a flex key that would allow forwarding of the day bell (ext 204), which all of our incoming calls ring on, to ring group 6 (ext 292)? Or perhaps there is a better solution that you salty dogs know of and recommend using... Any help would be most appreciated. Thanks for your help!
Louis
Louis Guskey
I.T. Consultant
Spitfire Technology Group, Inc.
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