Have a customer with a KX-TD308 that I can't get the "Preferred Line Access" to work right. It is in a law office with five lines and eight extensions. They want the phones to pick up a idle line and one lawyer wants his to pick up a specific line. When the system is idle, the phones will pick up line two or if line one is in use, the phones will pick up line five. The one lawyer wants his to pick up line five which is his line. I can't get his to go directly to line five. I can get them to go to Intercom.

I have powered the system down then back up with no luck and trying to program the phones hasn't worked either. Am I missing something?

Thanks,
Kazz

I got dragged into this kicking and screaming.