i added a new ext to a dbs 96 w/a panavoice vm and for some reason when a call is transferred to that ext it rings but the voicemail will not pickup unanswered calls. i tried forwarding the ext to vm and still it will not pickup. when a call is transferred to that ext it will ring the ext 4 times and then the system will say " let me try that ext" and then it will ring 4 more times and the system will say " let me try that ext" and it will ring the ext again, but the ext vm will not answer. if i go to the ext and press the vm button i get the mailbox. any ideas why it will not answer even when all busy/no answer calls are forwarded to vm.. thanks