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Joined: Nov 2008
Posts: 2
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OP
Member
Joined: Nov 2008
Posts: 2 |
Hi, I purchased a TA824 a couple of years ago and have been using it with the VM card. I finally got fed up and upgraded to the TVA50.
I think what I am trying to accomplish is fairly simply - I just would like someone to let me know if it is and point me in the right direction ...
I have 4 COs in hunt and 4 extensions - I want the COs to ring at all extensions - if no-one picks up, I want a message played that asks the caller if they would like to continue holding, or if they would like to leave a message.
The part I am a little confused about is the continue holding bit - is there a way to program the TVA50 so that the caller can select continue to hold and then any of the extensions can pick up the call ... and if so, how is this indicated at the PTs (flashing light - ringing)?
Thank you very much,
SK
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