Wow - I really appreciate the feedback. The Pitney Bowes was working on POT lines, yes phonemeister it is connected to an analog station port (SLI) on the Samsung, Cracker the customer does not have ANY analog lines so it has to run via the phone system, and Hal it NEVER finishes it's download now.
I will see if I can get on the phone with the engineers at pitney bowes. My guess is it's a timing issue since it appears to timeout and disconnect.
By the way here's a good chuckle: Pitney Bowes phone tech in response to the customer not having an analog line "What I think you should do is take the machine home at night and plug it in there, it will download the rates and you will be all set for the next day." :rofl:
-Tom-
