PB knows their equipment is obsolete to the point that they need a redesign. Note that they are NOT saying, 'It's your phone system'. Point out to customer that fact and turn it around to say " Their equipment is unable to communicate using your MODERN equipment!'. Lay it back on PB, especially the fact that PB is Forcing your customer to use antiquated communication methods! Obviously, it would be even better if a CCV and a fax machine did work and P-B wouldn't work, even on those ports!
John C. (Not Garand)
