So you know EVERYTHING there is to know about panasonic because you passed a test? You NEVER have questions about where in the software something is? I don't install these that often, as its not our main business, but we do sell them. So i forget where things are sometimes in the software. Its not a big deal that i come on here maybe twice a year to ask a question. The last time i came on here was last year over the summer, to ask about software to read reports from... and now here to ask about picking up a CO automatically and automatically dialing a prefix.. two things i forgot where they were... no need to bite my head off and what not. Someone answered and helped me out then some decided to just go off topic... if you got a bug up yer ass, go elsewhere and get it removed, no room here for that kinda attitude pal