Hey Everyone,

I just programmed "Page All" (33*) and "Page Answer" (43*) buttons on all system phones (Pana KX-TD1232). The "Page All" button works as expected - press it with handset on-hook and it initiates a systemwide page via the speakerphone. My trouble is with Page Answer - you cannot just go to any phone, hit "Page Answer" and successfully intercept the page - you must first hit the "Intercom" button then press the "Page Answer" button to retrieve it.

I'm pretty sure this is because the phones are all programmed to go off-hook to a CO (as opposed to "intercom", then having to dial "9" to capture a CO). But, the logic still confuses as I can hit the one-touch for "Page All" from an on-hook condition and it initiates the page without having to select "intercom" first. If one-touch works for one, why not the other?

Am I missing something in the way I programmed the "Page Answer" or is this the best it can be expected to work under the circumstances?

Many Thanks in advance!