What's your point? I doubt either of these two read this forum. We don't wear "I hate VoIP" T shirts. Our customers know full well that we are an Avaya Business Partner and I'm also sure they know Avaya has VoIP solutions.
My point is that we have been their telecom vendor for years yet the first customer didn't even ASK us about it, the second won't even TELL us what they are doing, they apparently went straight to their CGs.
To me this is a strong indication as to the direction this industry is turning. It's not a shift to data, but a shift in who will be providing telecom services in the future. Companies don't want to deal with two different people, they are seeing that they can have both voice and data handled by one person.
So it looks like we all will have to become CGs in order to remain in the telecom business.
-Hal
