Originally posted by Paul Coxwell:
[QB] ...according to the salesman they have engineers all over the country ready to pounce at a moment's notice who deal with all faults themselves.
I heard that once from Lucent. "We have an army of engineers available..." Turns out they also have a larger army of customers.
Originally posted by Paul Coxwell:
[QB] In this backwoods part of Norfolk all the local loops and C.O. plant is still entirely owned by BT.
Are there other telecom companies who have equipment (in CO's and in the ground) or is it like America where most of that is still a function of the Bell/AT&T? I say Bell/AT&T realizing I'm liable to be corrected on that one. Point is, does BT control it all or do they have to sell services to what in the US are called CLECs?
