Ok, let me start by saying I am an AVAYA guy. I have a customer that has moved into a new space and it comes with a TAW848. The issue right now is that the phones don't ring when someone calls. I am not sure if it is a programming issue or just a simple cross connect type of thing. I told him I would swing by in the morning and have a look. Can anyone possibly give me some phone support in the morning if it turns out to be more that just something stupid. Thanks.