Please complete your profile. Sounds like you are getting in a little over your head.

If line 2 is busy and the call comes in on line 3, then you do in fact have a rotary group. Lines in rotary all have their own individual phone numbers. Its a safe bet that lines 1-6 are in a rotary group. That programming is a function of your local TELCO. The only time line 6 would ring (and goto Voice Mail) is when lines 1-5 are already busy.

As for programming beyond this, you best contact a moderator. Telephone support can be very cost effective. What is your time worth??


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom