Keith
Welcome to the board. Do you Duck Hunt?
Had this same quetion come up locally remember to set the delay to 1 min as not to cause conflict with lighting MSG light on phone and make sure templet is set for pickup. Also to speed the process I removed the P(U) heck the user should no its for them and increase the 3 in W(3,V) to 5 or 7 as sometimes the cell phones dont ring right away.