mj - your right about the tables it would be nice if they matched.

I tried prog 71-4 to no avail.. I even found a previous post about just deleting 71-4 and that did not work as well.

Tried 71-1 - but could not find anything their either.

I would think it would be 71-1 because it is only a direct dial problem. internal calls work fine and voicemail works fine for that ext 582. Its just when you call 1582 you get a different ext. 222

I looked for a possible switch in the DID table but have not seen evidence of one.
DNIS 024 DNS # 71-0 is 555 DNIS 085 71-4 5552
ext 582

DNIS 044 DNS # 71-0 is 546 DNIS 0001 71-4 5462
ext 222

I really appreciate any help as this is taking several days now and I usually don't struggle this much! Any chance you have to report the 424 after making changes and what is the easiest way to do this?
eman