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Joined: Oct 2006
Posts: 14
Member
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OP
Member
Joined: Oct 2006
Posts: 14 |
the reason why I want to monitor internal call is because somes users lost their time talking to phone with other poeple. When a couple is in the house and loose too much time, it's time to monitor..
***UPDATE**
just learn there is a way with my ACD to record log of internal call...
will try this first
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