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Joined: Oct 2008
Posts: 4
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OP
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Joined: Oct 2008
Posts: 4 |
So, when a caller is asked to enter the first few letters of a last name, and they enter something like '764', the 'lady in the box' will correctly say Smith? As you can tell, I'm really new at this, and the user guide we have doesn't cover this. I'm wondering if our tech has to come out to do this..........
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