|
|
Joined: Nov 2005
Posts: 645
Member
|
OP
Member
Joined: Nov 2005
Posts: 645 |
Hello!
Just installed an IVP8R2 VM into a DK40i system. Having a few quirky problems:
1. They have the AA on 24/7 and with every incomign call it rings 1 time then goes to the AA - can I fix this?
2. There are several phones progrmamed with phantoms that correspond to "Operator", "Service" and "Parts". I have assigned owners to all these phantoms and done the ID codes and call forwarding on them. The problem: intermittently when a caller presses the option in the AA the call will get disconnected or ring 8-9 times and forward back to the main greeting. You can try again and it works fine - in fact, it was working fine when I was there this morning.
any ideas??
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,291
Posts638,806
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
|
|
|