Thanks for the reply, Steve - PM sent back.

MacOSX - I just realized I may have the admin manual for this system.. Quick question that (hopefully) can be answered publicly.. Can you default the system without a laptop and the service software? Can it be done from ext 200? I'll check what I have to be sure, but that may point me in the right direction..

As for specs, I don't remember exact card configuration, but the unit supported 40 DKT-2010s and 2020s, 10 CO lines, and the VM. It's also a dual cabinet setup. Currently, we've reused the phones with a Citel VoIP gateway (yes, I'm that evil) and have been refurbishing them with Priority 1 as they die. We're currently (slowly) migrating the site to all IP phones - it's going slow because of the old wiring in the building.