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Joined: May 2005
Posts: 141
Member
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OP
Member
Joined: May 2005
Posts: 141 |
Did a CLEC cutover a few weeks ago, and everything was working well. Customer called Friday and said external paging and ringing over page was not working. Went to the site today.
Paging horn works, I can take the RCA plug out of the page port and plug it into a music output and it plays through the horn. Plug the RCA back into page port and dial [DN]#39, display says external page, but I get nothing. Also tried #35-#38 and got nothing. When I dial #30 I get "All Call Busy."
They have a Valcom 1030 and a VP-624. He also said that ringing came through that, though there is no interface for generating a warble tone. I re-did all the button programming at the cutover, and I am thinking they may have been using night ringing with the ring over page(program 78), and I did not program at night key with their new layout. That would not effect voice paging would it? I know the paging was working after the cut-over and reprorgramming, because we tested it.
Any ideas?
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