Hello,

I am using a Toshiba CTX system and it has a Stratagy iES 32 card in the box (I believe for voicemail).

My question is; when I have to conduct a hard reset of the voicemail – is there a way to only reset the voicemail without bringing down all the phones? This problem does not happen often. But, I would like to avoid cutting all calls abruptly in order to reset the voicemail.

Also, even after conducting a hard reset – it can take the system thirty minutes before voicemail returns. Should it take so long?


Leo