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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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OP
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
I called tech support yesterday. They seem to think that the problem was happening because I segmented the voice mail.
The customer wanted a day message, nite message and a lunch message. Since the In-skin only supports day and nite messages, I used the last 3 ports for the lunch message.
The tech at Vodavi said that the in-skin has two ports that do MWI. He had me put all of the voice mail ports back into one group. I then used a Hunt Group to get their lunch message back.
It seems plausible. We'll have to wait and see if they have any more problems.
He did mention the CO voice mail notification like you said Ironhedz. This is good to know because I didn't see that in the manual at all.
Brokeda, I'm aware of the different functions of the LED. Thank you both for the suggestions. I appreciate it.
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