Hi,

I am not a dealer or in the business, just a guy that had worked in the paging industry long enough to understand tip, ring and the colors on a punch block. I installed a pretty basic Starplus STS system in our office over a year ago and am very happy with the system except for one small problem.

Every once in a while it looses all programming and reverts back to the defaults. I have a pretty large UPS on the system so am assuming it isn't getting hit with power grunge. I was smart enough to save the programming to a file and it isn't hard to restore with Hyperterm but it always seems to happen at the most inappropriate times (isn't that always the case)..

Wondering if this is normal (can't believe it is) or if I didn't do something I was suppose to on the initial installation. Remember something about a jumper in the KSU that had to do with memory but the terminology in the installation manual was a bit confusing.. Could this jumper have something to do with my problem?

Thanks and welcome any tips..