I got my answer. LaneComm says he sent techs to school at Jenne and they were certified at weeks end. mdaniel says he uses both Catalyst and Jenne. I don't have a problem with Catalyst except that my assigned sales rep isn't very helpful. One call I did get a really sharp tech and he was very helpful. Like day and night. Using both distributors looks like a good solution. Thank's for the referals. Any questions for me....shoot away.