Originally posted by phwinmd:
...and I'm looking for some unbiased 3rd party assistance.
Well, I probably wouldn't be considered unbiased...
I've sold the Partner in the past and we are current Vodavi dealers. The STS will do everything you need, and we have them in quite a few medical practices.
Yes, the warranty is very good with the Vodavi, and we've only had to replace one (maybe two) devices since we started selling the STS about 3 years ago. However, the warranty will not cover lightning. We always quote lightning protection with our systems, perhaps because we live in the lightning capital of the world. Ask the Vodavi dealer if they have protection included in their bid, if not I would have them add it.
As has been said countless times on this site, the installing company will make or break the installation on either one of these systems. If you trust your builder, you may have your answer. Ask the Vodavi dealer for a few references in the medical field, and then call those offices. Don't talk to the doctor (no offense) but talk with the Office Manager. He/She will know if you can trust the dealer or not.
Best of luck in your new ventures!
-Larry
