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Joined: Nov 2004
Posts: 41
Member
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OP
Member
Joined: Nov 2004
Posts: 41 |
hello everyone.. hope someone can help. i have a customer that has taken over a business with an existing system r 01.01 if i remember correctly. anyways lets get to the issue. i defaulted system and vm set system up to answer autoattendant after 4 rings all great and dandy except when aa answers i get a prompt saying "MAILBOX 440 I AM SORRY THERE IS NO SUCH MAILBOX NUMBER ... A PAUSE THEN A SECOND PROMPT SAYING YOU HAVE ENTERED TO FEW DIGITS... A PAUSE THAN GREETING NUMBER ONE THAT SHOULD ANSWER COMES ON.. BASICALLY THE CONFIGURATION SHOULD BE THAT THE MAIN GREETING 1 ANWSERS DAY AND NIGHT AFTER 4 RINGS. WHEN I DIAL DIRECTLY INTO THE VM EXTS. I GET THE GREETING THAT SHOULD ANSWER. HELP PLEASE THANKS SO MUCH.. LAURIE
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